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FAQs

Are there ID requirements or an age limit to enter the event? Children under 16 must be accompanied by a parent or guardian. Children age 12 and under may enter free of charge with ticketed parent or guardian. All attendees over age 12 must be ticketed. Please note: tasting cup and gift bag will not be provided to anyone (regardless of age) without a ticket.

What can/can't I bring to the event? No animals allowed except for Registered Service Animals. No weapons.

Where can I contact the organizer with any questions? Please review the information listed here. If you still have questions, please contact us at joinus@sfitf.com.

Is my registration/ticket transferrable? Yes, the ticket is transferable (may be used by someone other than the person who makes the purchase) but can only be used for one person on the day of the event. It may not be shared by multiple people. Each attendee must have their own ticket.

Do I have to bring my printed ticket to the event? A ticket must be present for entry, either printed, on mobile or purchased at the door.

What is the refund policy? No refunds, no exchanges, re-admission with proof of ticket only. Ticket non-transferable once used.

The name on the registration/ticket doesn't match the attendee. Is that okay? Yes, the ticket is transferable (may be used by someone other than the person who makes the purchase) but can only be used for one person on the day of the event. It may not be shared by multiple people. Each attendee must have their own ticket.

What is in the gift bag/swag bag? Your porcelain tasting cup will be included in the gift bag. Contents may also include tea samples for vendors, promotional assets, discount codes. Contents of each bag may vary.